Greyp Bikes d.o.o. (whose registered office is at Ljubljanska 7, 10431 Sveta Nedelja, Croatia) (“Greyp”, “we”, “our” or “us”), acting as data controller, is committed to protecting and respecting your privacy. This notice is designed to tell you about our practices regarding the collection, use and disclosure of information that you may provide via this website.

Greyp as the operator of this website takes the protection of personal data very seriously. The usage of our website is in general possible without the indication of personal data. We operate under strict policies and security measures to protect our customers. If personal data (name, address or e-mail address) is collected on our website, it is always on a voluntary basis. When you sign up with Greyp, register or use our online shop or any other service on our website, you give us your consent to process and use your personal data in accordance with the terms and conditions of this privacy policy.

We may collect and process the following data about you:

  • Information you give us

You may give us information, including information that can identify you (“Personal Data“), when you use our Platforms, by filling in forms on the Platforms (such as the sign-up form), when you enter into any of our competitions, promotions or surveys, when you correspond with us by phone, e-mail or otherwise, and when you report a problem with our Platforms or bikes.

  • The information you give us may include:

Mandatory information required to register for the service we provide on our Platforms or to access other services provided by us, including your name, email address, and a password. These fields are mandatory if you want to use our services. Greyp will not be able to provide you with the services of purchase on our website if the required information is not provided. Consequently, you will not be able to register for a user account on our website;

  • Information we collect automatically about your visit:

If you have used another website to find us, the name of the website from which you have linked to The name of the domain you use to access the Internet. The country from which the visit originated. The browser and OS you use to view web pages. The date and time you visited

  • How do we use the collected information:

The Personal Data that we collect are used for providing and improving our service. We do not sell, trade, or otherwise transfer to outside parties your Personal Data. This does not include selected third parties which may process your personal information under strict contractual confidentiality agreements for the purpose of assisting Greyp Bikes d.o.o. in providing a quality online service. If and when you provide us with your Personal Data, you will have ability to access such information by an official enquiry to us and the right to correct your Personal Data.

Otherwise, Greyp will never disclose, sell or transfer any personal information (names, addresses, email addresses, etc.) provided by our clients to a third party, except as may be required by law.

This website uses Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors of our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry.

This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to the website. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy. In case of any discrepancy between our own policy and Google policy, our own (Greyp Bikes d.o.o.) policy shall be considered applicable.

If you do not want to have your Personal Data be used for marketing purposes you need to inform us about this.


COOKIES utilizes cookies for statistical purposes, to ascertain which pages are visited and how often and to enhance your online experience upon your return.

Cookies do not harm your computer and do not contain any virus. Cookies are used in order to make our offer more user-friendly, increase efficiency and safety. Cookies enable us to recognize your browser when you visit our website again. You can adjust your browser settings to get informed about Cookie use.

Further, you have the option to allow Cookies in individual cases or to generally exclude and even automatically delete them when closing the browser. At Cookie deactivation the functionality of the website may be limited.



If you want to receive the newsletter offered on our website, we require your e-mail address as well as information which allows us to check whether you are the owner of the stated e-mail address and if you want to subscribe to the newsletter or not. Further data is not collected.

This data is only used for requested information transfer and will not be forwarded to third parties. You can withdraw your storage consent for data, your e-mail address and their use for newsletter sending at any time, for instance via the ‘unsubscribe‘ link indicated in the newsletter.



The Greyp website uses 128-bit encryption to protect all personal information you may submit online.

Even though we do take all reasonable and available security measures to protect your information, you have to accept that no online data transmission can be deemed 100% secure from access by unauthorized recipients and will thus not hold us responsible for any breach of security unless this is due to our negligence.



When you choose to access this website and to sign up, register or use our online shop, you consent to our collection and use of your information as described in this privacy policy.

Greyp Bikes d.o.o. reserves the right to periodically make changes to and/or update these privacy policies or practices. To keep yourself updated, you should review our privacy policy from time to time, especially when you use our online shop.